Privacy Policy

Last updated: December 12, 2025

Your privacy is important to us. This Privacy Policy explains how Super AI Admin collects, uses, discloses, and safeguards your information when you use our platform.

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our Service, and information from third-party sources.

Information You Provide

  • Account Information: Name, email address, password, and profile details
  • Payment Information: Credit card details, billing address (processed by our payment providers)
  • Content: Prompts, generated content, and other data you create using our Service
  • Communications: Messages you send to us for support or feedback

Information Collected Automatically

  • Usage Data: Features used, interactions, and session information
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP address, access times, pages viewed, referring URL
  • Cookies: As described in our Cookie Policy

2. How We Use Your Data

We use the information we collect to provide, maintain, and improve our Service:

  • Process and complete transactions
  • Send transactional emails and service updates
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Improve and personalize your experience
  • Develop new products, services, and features
  • Send marketing communications (with your consent)

3. Data Sharing

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: With vendors who perform services on our behalf (hosting, payment processing, analytics)
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights
  • With Your Consent: When you have given us permission to share

Third-Party Services We Use

  • Stripe for payment processing
  • OpenAI, Anthropic, Google for AI model APIs
  • Vercel for hosting and analytics
  • SendGrid for email delivery

4. Cookies & Tracking

We use cookies and similar tracking technologies to track activity on our Service and store certain information. For detailed information about the cookies we use, please see our Cookie Policy.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@superaiadmin.com. We will respond to your request within 30 days.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Account Data: Retained while your account is active, plus 30 days after deletion
  • Usage Data: Aggregated and anonymized after 2 years
  • Generated Content: Retained until you delete it or close your account
  • Financial Records: Retained for 7 years for legal compliance

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit (TLS 1.3) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures
  • Regular backups and disaster recovery plans

8. International Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. We use Standard Contractual Clauses approved by the European Commission for transfers to countries without an adequacy decision.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Data Protection Officer: dpo@superaiadmin.com
  • Privacy Inquiries: privacy@superaiadmin.com
  • Address: 123 AI Street, Tech City, TC 12345

You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law.